Request reviews from customers through automated messages.
Highlight and promote top reviews on your platforms.
Be notified of unsatisfied customers to present a solution prevent a negative review.
Prospect customers are more likely to contact a business with better reviews than its competitor.
What is reputation management?
Online Reputation Management (ORM) is simply the influencing and controlling a group’s, or in this case, your business’ reputation on the web. ORM includes the development and use of websites, blogs, social media and other platforms to promote a healthy reputation for your business.
Why is it important?
Did you know that over 90% of consumers research business online before doing business with them?
Before the internet was a mainstream commodity, influencing the opinion of the general population was a difficult task and was extremely time consuming. As business owners, we should spend our time focusing on building our empire!
It’s undeniable that the use of the internet and social media has dramatically escalated in recent years and has become the new “word of mouth”!
Managing your online presence is vital to create an appealing and competitive image of your business. Build an image that will reach and attract more customers. Build an image that will keep customers returning.
How We Do it
We will create a custom branded “Thank You” email for your business letting your customers know you value their business.
We will help generate more reviews on popular platforms like Facebook, Yelp, and Google.
Sometimes there’s room for improvement….We give customers an opportunity to provide private feedback about how you did.
Live stream of your reviews from Yelp, Google and more!